Dropbox

Understanding the Dropbox Client

Latest Release Notes can be found at dropbox.com/release_notes

Commonly Asked Questions

What do these icons mean?

The following can stop a network connection to Dropbox by any of the following:

1. Firewalls
2. Proxies
3. ISP or IT Policies
4. Antivirus Applications

Installing the client

Windows

1. Meta Installer pulls another executable to auto start installation
2. Enterprise Installer
   1. Manual Installation (Requires local admin permissions)
   2. Remote Deployment (SCCM/GPO) Maybe PSTools?

Windows Enterprise CLI Installer

/s:
Silent Installation.
Dropbox login prompt will launch upon successful installation.

/nolaunch:
Silent Installation.
No Dropbox login prompt.
Dropbox icon added to Start Menu.

More information about deploying with CLI can be found here The enterprise installer: deploy Dropbox Business for your entire team

macOS

1. Contents are extracted from DMG and manually copied to the Applications folder
2. Manual Installation (Requires local admin permissions)
3. Remote Deployment (Casper Suite, Apple Remote Desktop)

macOS Installer Options

1. Dropbox does not have a .pkg installer for macOS
2. There are several options for creating .pkg files
   1. AutoPkgr (Familiarity of commandline)
   2. Composer (Included with jamf's Casper Suite)
   3. Packages or Iceberg (s.sudre/free/fr)
3. Using .pkg files requires admin rights for installation

macOS Installation Option

1. End User Full Install - Users admins their own Mac
   1. Downloads Dropbox installer to machine
   2. Use Remote Management software to copy to end user machines
   3. User starts setup and enters admin credentials

1. End User Partial Install - No Remote Management Software installed, and users are not admins of the machine
   1. User downloads Dropbox from web or Network Share
   2. IT enters in admin credentials

Linux

1. Manual installation (Requires local admin permissions)
2. Standard Installer Package
3. Download and install from Source Code

Client Download

The latest stable build can be downloaded from:

dropbox.com/download
dropbox.com/downloading
dropbox.com/install

Things to note:

• Beta builds are odd-numbered
• The Dropbox website auto-detects the OS and downloads the correct installer

Client Update

Windows - dropboxupdate
Two Windows scheduled tasks make calls to DropboxUpdate.exe.
 DropboxUpdateTaskMachineCore - Picks up core engine (Latest client)
 DropboxUpdateTaskMachineUA - Picks up remaining changes (Any changes to files/folders)
macOS - DropboxMacUpdate

• Checks for new versions every hour
• Requires an internet connection and will prompt for a manual upgrade if there hasn't been an update within 7 days