Dropbox

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Setting up the Team

Understanding the Dropbox Client

Latest Release Notes can be found at dropbox.com/release_notes

Commonly Asked Questions

Dropbox Support Help What do these icons mean?

The following can stop a network connection to Dropbox by any of the following:

  1. Firewalls
  2. Proxies
  3. ISP or IT Policies
  4. Antivirus Applications

Installing the client

Windows

  1. Meta Installer pulls another executable to auto start installation
  2. Enterprise Installer
    1. Manual Installation (Requires local admin permissions)
    2. Remote Deployment (SCCM/GPO) Maybe PSTools?

Windows Enterprise CLI Installer

/s:
Silent Installation.
Dropbox login prompt will launch upon successful installation.

/nolaunch:
Silent Installation.
No Dropbox login prompt.
Dropbox icon added to Start Menu.

More information about deploying with CLI can be found here The enterprise installer: deploy Dropbox Business for your entire team

macOS

  1. Contents are extracted from DMG and manually copied to the Applications folder
  2. Manual Installation (Requires local admin permissions)
  3. Remote Deployment (Casper Suite, Apple Remote Desktop)

macOS Installer Options

  1. Dropbox does not have a .pkg installer for macOS
  2. There are several options for creating .pkg files
    1. AutoPkgr (Familiarity of commandline)
    2. Composer (Included with jamf's Casper Suite)
    3. Packages or Iceberg (s.sudre/free/fr)
  3. Using .pkg files requires admin rights for installation

macOS Installation Option

  1. End User Full Install - Users admins their own Mac
    1. Downloads Dropbox installer to machine
    2. Use Remote Management software to copy to end user machines
    3. User starts setup and enters admin credentials
  1. End User Partial Install - No Remote Management Software installed, and users are not admins of the machine
    1. User downloads Dropbox from web or Network Share
    2. IT enters in admin credentials

Linux

  1. Manual installation (Requires local admin permissions)
  2. Standard Installer Package
  3. Download and install from Source Code

Client Download

The latest stable build can be downloaded from: 

dropbox.com/download
dropbox.com/downloading
dropbox.com/install

Things to note:

  • Beta builds are odd-numbered
  • The Dropbox website auto-detects the OS and downloads the correct installer

Client Update

Windows - dropboxupdate
Two Windows scheduled tasks make calls to DropboxUpdate.exe.
 DropboxUpdateTaskMachineCore - Picks up core engine (Latest client)
 DropboxUpdateTaskMachineUA - Picks up remaining changes (Any changes to files/folders)
macOS - DropboxMacUpdate
  • Checks for new versions every hour
  • Requires an internet connection and will prompt for a manual upgrade if there hasn't been an update within 7 days

Managing Sharing

Folders

  1. Each team member has their own private work space in Dropbox
  2. Everything stored in Dropbox is private by default
  3. When work is ready, members can invite collaborators to shared files/folders, or send links to their work

Shared Permissions

  1. Anyone can create a share file/folder
    1. These are created by sending invitations
    2. Once a user accepts the invitation, the shared file/folder appears inside their Dropbox folder and it's contents automatically sync.
  2. Admins (Any member of a Dropbox Business Team), can only access files/folders to which they've been invited to.
  1. Owner: Can change view/edit permissions, Invite additional people, Transfer ownership to someone else. This is the default role for whoever initially shares a folder.
  2. Editor: Add/Edit/Delete files in the folder just like an owner. If the owner allows it, editors can also invite people to the folder, remove other members from the folder, and change the roles of other members. Editor is the default setting for the people you invite.
  3. Viewer (Lock Icon): Can’t Add/Edit/Delete files in the folder.

More information can be found here: Shared folders: Give people edit access to your files

Shared Links

  1. Shared links let you send files to others even though they don't have a Dropbox account
  2. You can share files/folders of any size with shared links
  3. You can limit who can access a shared link by setting a password/expiration date
  4. Admins can set team-wide default access settings for newly shared links
  5. Admins can remove links shared by team members

In a nutshell:

  1. Dynamic links - Always points to the most current version. No need for re-linking an edited file.
  2. No file-size limit
  3. Password/Expiration Dates
  4. Access Control - Can be limited to only team members

File Requests

  1. Get files from anyone with a Dropbox account or not
    1. Submitters can send files up to 2GB (Basic account) or 10GB (on Pro or Business accounts)
    2. Uploads via web browser are limited to 20GB
    3. Uploaded files must fit within the size of your Dropbox account's storage quota
  2. Organize everything in one place
  3. Keeps files private - Dedicate an upload folder for uploads

Dropbox Admins (Manage File Requests):

  1. View team's file request activity in Activity section of the Admin Console
  2. Turn off file requests for the team in the Settings section of the Admin Console
    1. File Requests are on by default for the team. If turned off, any preexisting file requests will be deactivated.

Configuring Security

  1. Dropbox manages keys to remove complexity, support advanced product features and enable "strong" cryptographic control
  2. Files stored are encrypted using 256-bit AES
  3. Files in transit are encrypted using SSL/TLS (128-Bit or Higher tunnel)
  4. Pinning - Security check each time you use the Mobile/Desktop Client
  5. Endpoints use private SSL keys
  6. HSTS

What happens when my file is uploaded?

Storage locations: Magic Pocket - Dropbox Datacenter or AWS (Depending on location)

  1. A file is divied into 4MB chunks, each with it's own unique identifier
  2. Allows Dropbox to upload only the parts of the file that's been changed (Delta Sync)
  3. File chucks are encrypted before they're stored
  4. Dropbox manages access to Amazon and their own Datacenter separately
    1. Employees only have access to locations they manage

2FA

  1. Adds extra layer of security
  2. In addition to a Username/Pass, team members have an extra authentication step when signing in or linking new devices. (6-Digit security code available only on their mobile phone via Authentication App or SMS)
  3. Team admins can require that team members use 2FA. (All members or select members)
    1. New members will be prompted to setup upon the account creation process
    2. Existing members will be prompted to setup upon the next time they sign-in

Remote Wipe

  1. Lost Devices or removing a team member
  2. Once un-linked, you can select remote wipe to immediately stop sync
  3. Dropbox will attempt to delete the entire work once the device is online and Dropbox app is running
  4. Dropbox is always remotely wiped when you un-link a device

Remote Wipe Statues

  1. Pending: The device has not come back online/the Dropbox application is not running
  2. In Progress: Dropbox has connected with the device and the Dropbox Business folder is currently in the process of being deleted.
  3. Succeeded: The entire Dropbox Business folder was deleted from the device.
  4. Failed: If Dropbox was unable to delete any file withing the Dropbox Business folder, we'll provide a report that includes the name of each file that couldn't be deleted and the error for why.

Permanent File Deletions

  1. The user who uploads a file, or the owner of a shared folder, has the ability to permanently delete files.
    1. The team admin of a Dropbox Business account can limit the ability to permanently delete files to team admins only.

Device Approvals

Limited to Advanced, Education, and Enterprise Plans

  1. Manage the devices that team members use to access their Dropbox Business accounts
  2. Limit the number of connected mobile/desktop devices
  3. Decide what should happen to connected devices

Disconnect Approved Devices

  1. Remove the Device - When a team member disconnects their own device, it counts as a device removal and allows to connect a new device.
  2. Keep the device approved - A team member can disconnect their own device, but the device counts towards their device limit unless an admin removes the device.

Exceeding the approved device limit

  1. Remove all devices - When a team member is over the limit when you enable device approvals, all their devices are disconnected.
  2. Remove oldest devices - The most recently used devices remain connected. Older devices are removed, leaving the team member with the approved number of devices.
  3. Add team members to the exceptions list - Members on the exception list can continue using as many devices as they need.

Visibility and Control

Tracking Team Activity: A bird's eye view of team activity such as Login Activity, Password Changes, Recent Sharing Activity, and Newly Linked Devices.

  1. Generate a full report of activity for a specific period
    1. Shows name of user taking the action
    2. IP Address of the device where the action originated
    3. General time when the action occurred
  2. Use the drop-down menu to filter the list by a specific type of activity

Activity Log

Records the following:

  1. Sharing: Someone participates in a sharing event
  2. Passwords: User changes their password or 2FA settings
  3. Logins: A team member signs in or fails to sign into the Dropbox website
  4. Admin actions: You or another admin changes settings in the Admin Console
  5. Apps: A user links a 3rd Party App to their account
  6. Devices: A user links a Computer/Mobile Device to their account
  7. Membership: Someone joins the team or is removed from the team

Advanced/Enterprise Plans: Show shared file events, such as file/folder deletions

Domain Insights - (Enterprise Plan)

  1. View how many users have created a personal Dropbox account using a work email on a verified domain
  2. Admins can use the Account Capture to force users to migrate their personal account to the Dropbox Enterprise Team
  3. Track unauthorized use of the organization's domain over time

Account Transfer

  1. Team admins can immediately transfer their account to another team member, or wait to transfer at a later date
  2. All Files/Folders for the deleted member can go onto the recipient of your choise
  3. Dropbox will attempt to preserve sharing relationships (Such as changing the owner of a shared folder)

Sign-in As

  1. Admins are able to sign-in to Dropbox accounts of members of their team
    1. Allows full access to files/folders, and are able to make changes or share on behalf of the member
    2. Ability to organize a new employee's Dropbox before they start, troubleshoot issues, or keep a project moving forward when they are away from the office

Sign-in As Feature List

  • View Folder Structure
  • View, Open, and Download files
  • Share Files/Folders
  • Share Docs/Folders with others
  • View Paper Docs/Folders
  • Move Paper Docs/Folders
  • Restore archived Paper Docs
  • Archive & Permanently Delete Paper Docs
  • Delete Files/Restore Deleted Files

Enterprise Mobility Management (Enterprise Plan)

  1. Allows companies to manage mobile device usage on company apps, networks, and devices
  2. Dropbox EMM allows Dropbox Enterprise teams to work with 3rd Party EMM providers to gain more control over how members use the Dropbox mobile app

EMM Feature List

  1. Restrict mobile app usage to just managed devices
  2. Insight into app usage

More info can be found here Manage your team with enterprise mobility management

Network Control (Enterprise Control)

  1. IT Admins can manage which Dropbox accounts can be used on the corporate network
  2. Using a Proxy (Network Address Segmentation)/CASB (Cloud Access Security Broker) Vendor, you can specify which Enterprise accounts can sign in and sync via dropbox.com or the Dropbox Desktop App
  3. Exclusive to Dropbox Enterprise Teams

More info can be found here Network Control

Understanding Dropbox Paper Introduction

  1. Paper Overview
  2. Creating and Editing Paper Docs
  3. Paper Folders
  4. Paper Favorites and Notifications
  5. Sharing and Presenting Paper Docs
  6. Using Paper with Dropbox Business
  7. Troubleshooting, Submitting, and Reporting Bugs

Paper Overview

  1. Create: Start any idea quickly with fast document creation and rich content embeds.
  2. Share: Pull others into your progress in a single step with one-click sharing, default edit access, and team folders.
  3. Collaborate: Communicate about content with your team with comments, stickers, tasks, attribution, and version history.
  4. Retrieve: Put your entire company's ideas at your fingertips with company-wide folders, search, and activity steam.

Who can access Paper?:

  • Dropbox Paper is free with a Dropbox account.
  • For existing Dropbox Business teams, admins can enable Paper in the Admin Console, or contact their partner sales rep.

Creating and Editing Paper Docs/Paper Folders

  1. As simple as logging into Dropbox Paper and creating a new document
  2. Easy as using the interface and doing what you need to do
  3. Copied content from external sources, or pasted without formatting is attributed to the person who pastes it

Supported file types

  • Dropbox files
  • Facebook
  • Framer
  • Github issues
  • Google Docs
  • Google Drive
  • Google Maps
  • Google Sheets
  • Google Slides
  • Instagram
  • Marvel
  • Pinterest
  • Slideshare
  • Soundcloud
  • Spotify
  • Twitter
  • Vimeo
  • XKCD
  • YouTube

More information can be found here: Add images, video, and other media to Dropbox Paper

Paper Favorites and Notifications

Comment Notifications

  • You receive notifications for comments on a doc if:
  1. You created the doc
  2. You're @mentioned in a doc
  3. You're following a doc
  • If you're not the document creator, you begin receiving comment notifications after the first time you're @mentioned
  • You also receive a notification when there's a reply to a comment you left on a doc
  • If it's an email notification, you can reply to this comment directly in the email or you can open the doc and reply in the comment thread

Sharing and Presenting Paper Docs

  1. Private: Only you can access the doc
  2. Can Comment: A person with this permission can view and add comments to your doc, but can't edit. They can't see the doc version history or change the folder the doc is in
  3. Can Edit: A person with this permission can view, comment, and edit a doc. They can see the doc version history, change the folder the doc is in, or archive the doc

You can change the sharing settings by any of the following:

  • When you share it out with specific people (Can Comment/Can Edit)
  • You can restrict a link to a doc to only people invited (Email addresses that were explicitly added)

Dropbox Paper Docs can be exported to both Word and Markdown. They are only also shared via the Paper app.

Presentation Mode/Shortcuts

The following link from Dropbox will show you how to present your doc and use shortcuts Dropbox Presentation Mode

Using Paper with Dropbox Business

  • A newly created doc is private by default
  • If you share a link to a doc (Email or IM), the default setting for people will get the Edit Access
  • Any member of your team can edit the doc if they have a link to it, or is filed in a company visible folder
  • Team Admins can set the default share permissions such as:
    • Decide if members can share outside of the team
    • Decide if links to Paper docs can be shared outside of the team

Permanent Deletion Controls

  • By Default: The creator can permanently delete a doc/folder after it's archived
  • Team admins can limit permanent deletions of Paper docs to team admins only
  • To prevent permanent deletions, team admins can turn the team deletion setting to Off
  • This setting applies to Dropbox Files & Paper Docs
    • If deletions are set to Off, team admins can permanently delete files by signing in as a user

Troubleshooting, Submitting, and Reporting Bugs

  • Use the Help Center
  • Verify the settings are correct for the user
    • Inquire what they are trying to accomplish
    • Ask for Screenshots/Error Messages
  • Report Bug to Dropbox

How do I send in a Bug?: Use the ? icon in the bottom right corner and select Feedback. Screenshots or other media can be sent using a Dropbox shared link.

Troubleshooting Dropbox

  1. Installer Issues
  2. Startup Issues
  3. Syncing Issues
  4. Connection Issues
  5. GUI Issues
  6. File, Folder, and Feature Issues

Installer Issues

  • Antivirus
  • Corrupted Installers
  • Limited Access to Pathways (Permissions to directories)
  • Limited Access to Registry (User account does not have access to modify the registry)
  • System Requirements

Startup Issues

  • System Files are inaccessible (Permission issue, files locked or damaged)
  • 3rd Party Application are blocking Dropbox system files access (Antivirus/Firewall)
  • Registry Issues (Corruption or registry is not accessible)

What to do:

  1. Reinstall: Just re-installs the Dropbox executables. Does not modify any other files
  2. Advanced Reinstall: Re-installes the Dropbox executables and AppData Folder. Removes local Dropbox database and settings. User has to save their Selective Sync settings, and be aware of their Dropbox folder location if they were previously changed. They need to re-apply these settings after the reinstall. Takes some time as it requires a re-index of the files to recreate the local database admin.

More information can be found here: Dropbox - Run an Advanced Reinstall

Syncing Issues

Please see the below for common syncing issues.

Connection Issues

  1. Problem: ISP Limitations, IT Network Policies, Firewall/Proxy, Antivirus/Security Software Restrictions/User's Misconceptions
    1. Errors like: Connecting, Not Connected, or Can't establish a secure connection

GUI Issues

  1. Problem: Missing Icons/Contextual menus not displaying correctly. A E S T H E T I C glitches inside the Dropbox application, macOS Finder or Windows Explorer. Content of folder not updating even through it reports that content is "Up to Date".

File, Folder, and Feature Issues

  • Selective Sync Issues
  • Reappearing Files/Folders after deletions or old files uploaded
  • Can't Open/Play/View/Edit Files
  • Conflicted Copies
  • Dropbox Freezing/Crashing
  • Dropbox Running on Server
  • Extended Attributes
  • Camera Uploads/Screenshots
  • Dropbox Badge/Open Button

Escalating to Dropbox Support

  • Reseller Support
  • Additional Support Options

Reseller Support

  • Partners are expected to cover all Level 1 issues
    • Customers can temporarily grant Partners access to the admin console via the Reseller Support Feature
      • Allows the Partner to configure/troubleshoot on the customer's behalf. The customer can remove access at any time
  • Via Reseller Support, Partners can:
  • Add/Remove Members from the team
  • Sign-in as users
  • Use the Admin Dashboard
  • Change Admin Permissions
  • Create Team Folders
  • Change Sharing Permissions/Controls
  • Change Authentication/Security Settings
  • Monitor Sharing Activity on the Team
  • Contact Dropbox Support

Additional Support Options

  1. Sign into dropbox.com with your Admin account
    1. Click Admin Console
    2. Click the Help tab to view contact information
  2. Alternatively, you can go to dropbox.com/support and complete the online form

Services

Provisioning Users

Dropbox AD Connector

Requirements:

  • All users must be in single AD domain
  • PowerShell 4.0 or higher
  • Windows Server 2008 or (or later)
  • Remote Server Administration Tools

Best Practices:

  • Single group called "Dropbox" that contains all the members you'd like to provision
  • Install the AD Connector on a server with read-only access
  • When installing major upgrades (1.0 to 2.0), uninstall before upgrading
  • Do not sync more that 10,000 users from AD

At a Glance:

  1. AD Connectors allows syncing between an on-prem AD and Dropbox Business team
    1. Can also sync AD Groups and Group members
  2. Does not enforce SSO via AD or Identity Management Providers

AD Connector:

Active Directory User State Dropbox User State
User exists in AD group, but not Dropbox Provisions license to user
User is disabled in AD and is assigned to Dropbox group Suspends user in Dropbox
User is deleted from Active Directory Deletes user in Dropbox
Active Directory Group State Dropbox Group State
Subgroup exists in main AD group, but not Dropbox Creates the group in Dropbox and adds all users of the group - only if the user has a Dropbox license
Changes to subgroup membership Reflected in Dropbox group
No changes in group state Changes to group are made in Dropbox

More information can be found over on the Dropbox Active Directory Connector Here

Dropbox Admin Toolkit

  1. Search feaures
  2. Manage multiple Dropbox teams (Switching tokens)
  3. Download and save content from any team member's Dropbox for holding or audit purposes
  4. Usage numbers
    1. Report and search on Device usage associated Dropbox
  5. Take actions on Devices attached to Dropbox team (remote wipe)
  6. Report on all files in Dropbox team
  7. Export full team member list with status
  8. Provision & Deprovision bulk users from CSV files

Setup:

SSO (Advanced, Education, and Enterprise Plans)

  • Use a Trusted identity provider and team members can access Dropbox without another password to manage
    • Works with any provider that is SAML 2.0 compliant
    • Many providers offer free connections

More information can be found here

Configuring SSO

  • Uses SAML2 with the HTTP Redirect binding
  • The Dropbox post-back URL (also called the Assertion Consumer Service URL) is: https://www.dropbox.com/saml_login
  • Dropbox requires NameID contain the user's email address
urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress
  • Dropbox requires the SAML response to be signed, but you can choose signed or unsigned for the SAML assertion

Requirements:

  • A sign-in page URL (also called a login URL)
  • An X.509 certificate in the .pem format.

Domain Verification (Advanced, Education, and Enterprise Plans)

Verification includes (Dropbox will email when it's been verified/confirmed):

  • Meta tag
  • HTML file
  • TXT Record

Invite Enforcement and Account Capture

  • Accelerates user on-boarding
  • Prevent personal Dropbox usage on the company domain

Both require Domain Verification

Account Capture (Enterprise) Invite Enforcement (Advanced, Education, and Enterprise Plans)
All users on the fomain are required to join the team or change their email All INVITED users on the domain are required to join the team or change their email
User's decision impacts license use Always uses a license
Impacts users across entire domain Only impacts provisioned/invited users
Pauses syncing on personal accounts Pauses syncing on personal accounts
Forces user off personal accounts Forces user off personal accounts

Configuring SSO for InCommon Support

Overview

  • InCommon is a framework for trustworthy shared management of access to online resources.
  • Dropbox's version for SSO abides by the InCommon framework,
  • InCommon is a protocol that your Identity Provider (IdP) may support to provide specific security enhancements to abide by the InCommon Standard.

More information about InCommon can be found here: InCommon Federation Basics

Setup

  • Contact Dropbox account team so they can turn on a required InCommon attribute setting.
  • Retrieve InCommon metadata: Metadata Aggregates
  • Setup attribute filter.
    • Dropbox accepts the InCommon recommended essential attribute bundle.
      • Dropbox uses the email part of this bundle to identify users.
      • Dropbox also requires that the transient ID is released.
      • More information can be found here: Essential Attribute Bundle Config
      • In the attribute-filter.xml (\opt\shibboleth-idp/conf/attribute-filter.xml) file, same sure the attribute requester string value is https://dropbox.com/sp
afp:AttributeFilterPolicy id="DROPBOX_INCOMMON"
 afp: PolicyRequirementRulexsi:type="basic:AttributeRequesterString"
  value="https://dropbox.com/sp"/
  • You'll also need the Sign-In URL and the X.509 Certificate
    • The sign-in URL can be found in the InCommon metadata under your organization's IdPSSODescriptor.
SingleSignOnService Binding="urn:oasis:names:tc:SAML:2.0:bindings:HTTP-Redirect"
Location="https://shibidp.dropbox.edu/idp/profile/SAML2/Redirect/SSO"/
    • The X.509 certificate is located in the credentials folder and is usually called idp.crt.
    • A typical file path to this certificate is /opt/shinnoleth-idp/credentials/idp.crt.

Q&A

  1. What is the most common way of provisioning users?
    1. Manual Provisioning
  2. The minimum technical requirements for the Dropbox Active Directory Connector are?
    1. PowerShell 4.0 or higher; Windows Server 2008 (or later); Remote Server Administration Tools
  3. The Dropbox Admin Toolkit can?
    1. Manage multiple Dropbox teams by switching tokens
  4. When setting up Dropbox SSO, you'll need?
    1. A sign-in page IRL (also called a login URL) and an X.509 certificate in the .pem format
  5. The three ways a Dropbox Team Admin can verify a domain are?
    1. Add a meta tah: upload an HTML file: create a TXT record

Deployment Introduction

Discover and Plan

Overview

  • Analyze customer needs
    • What problems are they wanting to solve with Dropbox?
  • Define scope of the project
  • Define project plan

Questions to inquire

  • What are your businesses critical security and compliance tools?
    • Analytics and Data Loss Prevention (DLP)
    • Identity & Device Management
    • eDiscovery
    • Content Protection and Document Rights Management (DRM)
  • What are the most common productivity tools used in your business?
    • Document management
  • Communications
  • Workflows
  • Project management
  • Multimedia
  • Development tools
  • Does the customer have any data to migrate? What is the source of that data?
    • Dropbox partners with several data migration technology partners to help make migration easier
  • Do employees have administrator rights on their machines?
  • What OS are they running?
  • Who needs a license?
    • Prompts the customer to confirm whether they've accounted for all the users they'll need to provision (Internally and Contractors/Temps)
  • How will licenses be provisioned?
  • Who will be your Admin(s)?
    • Customer may be interested in setting up multiple admin roles (Different tiers of permissions)
  • Are users familiar with Dropbox?
    • Will help you discover what level of enablement and support those users may need.
    • Also helpful to advise your customer when planning communication.
    • Consider communications to build excitement for Dropbox, to describe how to set up their account, and any additional training.

Build and Pilot

  • Configure Dropbox settings to meet the security and compliance requirements of their company
    • Configure global sharing preferences and group settings
    • Setup SSO and the provisioning method
  • Integrate technology partner solutions
  • Custom development may be needed
    • Check out dropbox.com/business/app-integrations for more information
  • Test on a subset of business users
  • Confirm data migration needs
    • What data needs to be migrated?
    • Who will support that migration? (End users, or otherwise?)
    • Data migration might be from other cloud providers or from file servers
  • What is the data source?
  • How much data is being migrated?
  • How will the data be migrated into Dropbox?
  • Once the environment and key integrations are completed, we can now pilot users

Key Deliverables

  • Admin Console Setup
  • 3rd Party Application Resources
  • Helpdesk Training
  • Champion User Training
  • End-user Comms Templates
  • Phase Sign-Off

Enable and Rollout

Overview

The customer will execute the plan by communicating, provisioning, and training end users.

  • Send user communications
    • Exec announcements
    • Training invitations
    • Instructions on setting up Dropbox
  • Deploy desktop client
  • Provision end-users
  • Conduct end-user training

Key Deliverables

  • Champion User Training
  • End User Training
  • Phase Sign-Off
  • Project Sign-Off

Deploying the software

Windows

  1. Manual installation (Requires admin permissions)
  2. Remote deployment (SCCM or GPO Group Policy)
Windows CLI Options
/s:
Silent Installation.
Dropbox login prompt will launch upon successful installation.

/nolaunch:
Silent Installation.
No Dropbox login prompt.
Dropbox icon added to Start Menu.

More information about deploying with CLI can be found here The enterprise installer: deploy Dropbox Business for your entire team

macOS

  1. Manual installation (Requires admin permissions)
  2. Remote deployment (Casper Suite, Apple Remote Desktop, ect.)
macOS Installation Options
  • Dropbox does not have a .pkg installer for macOS.
  • There are several options for creating .pkg files.
    • AutoPkgr (requires familiarity with the commandline)
  • Composer (Included with jamf's Casper Suite)
  • Packages or Iceberg (s.sudre.free.fr)
  • Using .pkg files requires admin rights for installation.

Linux

  1. Manual installation (Requires admin permissions)
  2. Standard installer package available for Ubuntu, Fedora, and Debian
  3. Download and install from Source

Third=party data migration tools

  • Data migration tools can automate migration process.
  • Using the Dropbox Business API, Dropbox's migration partners are able to transfer data while preserving folder structures, metadata, and permissions.
  • Data migration tools can reduce downtime while maintaining data integrity

Partners:

  • Tervela (Data in Motion Platform)
  • SkySync

Deployment

References

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